iPad Pro 12.9 not staying shut down after shutting it down…

Is this still an issue? Has Apple ever fixed this issue? Are they ever going to fix this issue? I was going to move all of the household computers to Apple but not if Apple is unable to solve this issue…Disappointed…:(

iPad Pro, 18

Posted on Mar 17, 2025 6:55 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 18, 2025 9:16 AM

If the iPad has been fully shut-down, by design the iPad will automatically restart when connected to its Power Adapter or other source of external USB power.


You can, however, shut-down a running iPad - after connecting a power source - while it continues to charge. The iPad will remain shut-down unless charging power is interrupted - at which time, when charging is restored, the iPad will again restart.


If your iPad cannot be shut-down during charging, this would indeed be abnormal behaviour.


I hope this clarification of expected behaviour is helpful in understanding precisely how your iPad should behave while charging.

2 replies
Question marked as Top-ranking reply

Mar 18, 2025 9:16 AM in response to Onaquest_

If the iPad has been fully shut-down, by design the iPad will automatically restart when connected to its Power Adapter or other source of external USB power.


You can, however, shut-down a running iPad - after connecting a power source - while it continues to charge. The iPad will remain shut-down unless charging power is interrupted - at which time, when charging is restored, the iPad will again restart.


If your iPad cannot be shut-down during charging, this would indeed be abnormal behaviour.


I hope this clarification of expected behaviour is helpful in understanding precisely how your iPad should behave while charging.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad Pro 12.9 not staying shut down after shutting it down…

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.