'Your Purchase Could Not Be Completed' error on the App Store




[Re-Titled by Moderator]

iPhone 14 Plus, iOS 17

Posted on Mar 17, 2025 3:22 PM

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Question marked as Top-ranking reply

Posted on Mar 17, 2025 3:30 PM

If you are showing this to us and mean to ask what you should do, then the answer is to do as your screen shot suggested. Contact iTunes support for assistance. Perhaps the instructions below will help.


To contact iTunes Support, do this: 


1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community



1 reply
Question marked as Top-ranking reply

Mar 17, 2025 3:30 PM in response to Pappie12

If you are showing this to us and mean to ask what you should do, then the answer is to do as your screen shot suggested. Contact iTunes support for assistance. Perhaps the instructions below will help.


To contact iTunes Support, do this: 


1. Click on this link --> Choose your country or region - Official Apple Support  

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.


Copied from iTunes support - Apple Community



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'Your Purchase Could Not Be Completed' error on the App Store

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