How do I remove Activation Lock on my iPhone?

My phone lock please unlock please help me

Imei number -3**********


[Edited by Moderator]

Posted on Mar 17, 2025 6:45 PM

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Question marked as Top-ranking reply

Posted on Mar 17, 2025 6:52 PM

No IMEI number is going to help you. There are 2 options:

  • Gain access to the account it is locked to. You should know the complete Apple Account email address.
  • Submit the original purchase receipt to remove the Activation Lock. This will most likely be the receipt from Apple or Authorized Apple Seller because Apple does not get involved in any third party sales, and even I could create a receipt that would not prove anything.

https://al-support.apple.com/#/additional-support

3 replies
Question marked as Top-ranking reply

Mar 17, 2025 6:52 PM in response to chanuka129

No IMEI number is going to help you. There are 2 options:

  • Gain access to the account it is locked to. You should know the complete Apple Account email address.
  • Submit the original purchase receipt to remove the Activation Lock. This will most likely be the receipt from Apple or Authorized Apple Seller because Apple does not get involved in any third party sales, and even I could create a receipt that would not prove anything.

https://al-support.apple.com/#/additional-support

Mar 17, 2025 6:53 PM in response to chanuka129

No one here will be able to remove Activation Lock on your iPhone, we are a user-to-user forum and are not Apple.


If you purchased this iPhone new, you can either enter the email associated with it or providing Apple with the original proof of purchased receipt, assuming you have those which you should.


If you purchased this iPhone used, you were scammed and sold an unusable iPhone. Try asking whoever you purchased it for a refund. Apart from that it will stay locked. Next time purchase from Apple or an Apple Authorized Reseller, and not unknown sellers.


This will be a very good read for you: The All Too Common SAD Reality of Buying … - Apple Community

Mar 17, 2025 7:19 PM in response to chanuka129

"How do I remove Activation Lock on my iPhone?: My phone lock please unlock please help me"

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Thank you for the screenshot.


Unlocking this Device:

Is this a used device, or one that you have always owned? If it is in your hands, and is not officially YOUR device, then it may have been locked. According to the image, you can clearly see which eMail address is used to unlock it:

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I remove Activation Lock on my iPhone?

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