How do I fix my iPhone 13 blurry photos and data connection issue?

iPhone 13

My WiFi works fine.

My data completely fails, when WiFi is on.

If I reset/reboot my phone then the data comes back on but then WiFi turns itself off.

Next I’ll enter my WiFi password then it’ll start working but data again stops.

I’ve talk to T-mobile, my provider and reset data network but it didn’t stay fixed.

I’ve never had iPhone issues like this before starting from iPhone 5s

can you help, now I’m thinking my phone is the issue. My camera also takes blurry photos all the time. I do have apple care. Can I get my device replaced?

thanks.


[Re-Titled by Moderator]




iPhone 13, iOS 18

Posted on Mar 18, 2025 3:11 PM

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Question marked as Top-ranking reply

Posted on Apr 25, 2025 5:05 AM

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

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2 replies
Question marked as Top-ranking reply

Apr 25, 2025 5:05 AM in response to jeannie35

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

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How do I fix my iPhone 13 blurry photos and data connection issue?

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