Why can't I use my iPhone's back cameras or flashlight unless scanning QR code?

I can’t use my back cameras or flashlight neither on the camera app or Snapchat but when I go online it works


[Re-Titled by Moderator]

iPhone 14 Plus, iOS 18

Posted on Mar 19, 2025 1:56 PM

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Mar 19, 2025 2:20 PM in response to Jesseduque

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support


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Why can't I use my iPhone's back cameras or flashlight unless scanning QR code?

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