Can’t Disable AirPods 2 Case Sounds – Option Grayed Out

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Level 1

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Can’t Disable AirPods 2 Case Sounds – Option Grayed Out

I recently purchased AirPods (2nd generation) and noticed that the case makes sounds when opening and closing. I understand that there should be an option to disable this in the settings, but the “Case Sounds” toggle is grayed out and cannot be turned off.

My AirPods are running firmware 7B21, and my iPhone is updated to the latest iOS version. I have tried resetting the AirPods, forgetting and reconnecting them, and leaving them connected overnight to check for updates, but the issue persists.

Is this a known issue, or is there a way to disable the case sounds? I would appreciate any guidance.

Posted on Mar 20, 2025 1:08 AM

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Answer 1

Mar 20, 2025 2:45 AM in response to Majcia

Any restrictions set up on your iPhone in the settings for Screen Time?

If yes, disable them and try again to switch the case sounds off after a restart of your iPhone.

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Answer 2

Mar 20, 2025 3:10 AM in response to Majcia

Can you pair your AirPods to another device and see if you can change the settings?

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Answer 3

Majcia Author

Level 1

4 points

Mar 20, 2025 3:00 AM in response to Ingo2711

Thank you for your response. I have checked my Screen Time settings, and I do not have any restrictions enabled. The “Case Sounds” toggle remains grayed out despite this.

I have also tried restarting my iPhone, resetting my AirPods, and making sure they are updated to firmware 7B21, but the issue persists. Is there anything else I could try?

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Answer 4

Majcia Author

Level 1

4 points

Mar 20, 2025 3:15 AM in response to Ingo2711

I haven’t tried that yet, but I will pair my AirPods with another device and check if the setting is available. I’ll update you on the results. Thanks for the suggestion!

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Answer 5

Mar 20, 2025 3:44 AM in response to Majcia

You're welcome 🙂

Good Luck!

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Can’t Disable AirPods 2 Case Sounds – Option Grayed Out

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