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TJAYdc Author

Level 1

5 points

Having problem downloading free apps on my iPhone , what do I do

It has been for a while now , I have not been able to download any app at all it keep requiring payment, and the app still free ,please I need help with this

iPhone 13 Pro, iOS 18

Posted on Mar 20, 2025 2:26 AM

Top-ranking reply

Ingo2711

Community+ 2026

Level 10

93,019 points

Posted on Mar 20, 2025 3:16 AM

Did you check, that your payment information is still correct and complete?

If you need to change or update your Apple Account payment method - Apple Support

If you are not using a credit card as a possible payment method, you will have to redeem an Apple Gift card for example, to have some Apple Account balance left, even if the app is for free.

How to redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support

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Having problem downloading free apps on my iPhone , what do I do

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