Having problem downloading free apps on my iPhone , what do I do

It has been for a while now , I have not been able to download any app at all it keep requiring payment, and the app still free ,please I need help with this

iPhone 13 Pro, iOS 18

Posted on Mar 20, 2025 2:26 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2025 3:16 AM

Did you check, that your payment information is still correct and complete?

If you need to change or update your Apple Account payment method - Apple Support


If you are not using a credit card as a possible payment method, you will have to redeem an Apple Gift card for example, to have some Apple Account balance left, even if the app is for free.

How to redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 20, 2025 3:16 AM in response to TJAYdc

Did you check, that your payment information is still correct and complete?

If you need to change or update your Apple Account payment method - Apple Support


If you are not using a credit card as a possible payment method, you will have to redeem an Apple Gift card for example, to have some Apple Account balance left, even if the app is for free.

How to redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Having problem downloading free apps on my iPhone , what do I do

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.