Any issues with the latest iOS 18.3.2 software?

iPhone 6 update in Europe please

An iPhone 6 can be updated to 12.5.7. There’ll never be another update for that model.

AKRBTN wrote:

An iPhone 6 can be updated to 12.5.7. There’ll never be another update for that model.

I thought security updates and the like are still released for older iPhones, but maybe not updates related to new features, etc.? Am I wrong?

Jeff Donald wrote:

If it’s a mixed group chat with Android users, you’re not using iMessage, but regular text and that’s a cellular service provider issue. Apple will help you troubleshoot the issue, but more than likely refer you back to your provider.

Which is exactly what I told Squirt55, but I was told they don't care what I think......I don't doubt they are having an issue. Whoever their carrier is, however, isn't doing their job.

I know. I wonder if it’s related to carrier implementation of RCS on iPhones and Text messaging systems.

Plenty of options to explore for an eager community member experiencing issues.

That’s only one screen in Messages Settings. This not an easy issue to resolve remotely. More suitable for a hands on approach with an Apple Store Genius, in my experience.

Jeff Donald wrote:

I know. I wonder if it’s related to carrier implementation of RCS on iPhones and Text messaging systems.

Plenty of options to explore for an eager community member experiencing issues.

https://discussions.apple.com/content/attachment/332a7ec8-0809-45a1-bf57-c3c5351f3652

That’s only one screen in Messages Settings. This not an easy issue to resolve remotely. More suitable for a hands on approach with an Apple Store Genius, in my experience.

I've only had one messages issue with all the iPhones I've owned. And what ended up working, and perhaps what I should have suggested to Squirt was a conference call with me, my carrier and Apple higher level support. They worked together on the call to solve the issue for me. But you're right. Things are more complex with the addition of RCS, which requires support on all the carriers sides.

Jeff,

I see the copy of your screenshot. That is exactly what I see when I go to my settings. Do you know when the RCS was implemented? I can’t find anything to tell me when that was implemented. I did spend 2 hours with last night and they finally said to go back to Apple Support. I am very frustrated.

As a Consumer I don’t feel like either side is trying to help resolve the issue. I am not a software engineer so I don’t know all the minutiae, however I am intelligent enough to keep probing for answers. It does not help to just say, “go to your carrier”. I am speaking of Apple Support. I want to know why we’re being told it’s a carrier issue.

I really wish they would talk to each other and not blame each other. There needs to be a meaningful exchange between the two to sort out the problem. If they are not willing to work with each other then all they do is anger their customers.

The why questions generally require the engineers to answer. There is not a path for consumers to directly talk with the engineers. Why? It doesn’t make sense to have people making mid 6 figures answering support calls. It never happens in the general context of customer support. General support team members will escalate issues to higher levels of support until it eventually reaches a senior support engineer talking to engineers.

Now with that said, the screen before the one I shared has relevant switches/buttons to try as well.

Who is your carrier?

AT&T.

I have tried those switches. Is there a way to talk with Apple and AT&T at the same time?

After doing more research it seems as if it is Verizon not enabling RCS and/or Android phones. I’m thinking at this point, to pull out all the non Apple texters in the group, then starting a separate group for them. It seems awfully cumbersome but I see it as a possible workaround. I do use WhatsApp and that doesn’t appear to have these issues.

I have had success in the past with Apple Support but I seem to be running into a stumbling block with this issue.

Yes, I’ve had Apple engineers talking to AT&T engineers. Long story short, but it requires patience and a good presence on the phone to continuously raise the level. Once I got them talking the AT&T engineer resolved the issue in 30 seconds. I was a happy camper.

But yes, both AT&T engineers and Apple engineers can easily talk to each other.

The Ring security camera app appears to be malfunctioning under the recent iOS update 18.3.2 that was just installed on my iPhone 11 Pro. When login to my Ring account is attempted, the app returns a “406 Not Acceptable” error code. Please advise how this can be rectified.

Markdman wrote:

The Ring security camera app appears to be malfunctioning under the recent iOS update 18.3.2 that was just installed on my iPhone 11 Pro. When login to my Ring account is attempted, the app returns a “406 Not Acceptable” error code. Please advise how this can be rectified.

Hello!

Reach out to the Support Team of the company that made the security camera.

Good Luck!

Hey I have the same issue. How did it go is ur camera working now?

I can’t update my phone 😒

iPhone 6