Unable to receive two-step authentication codes via SMS or WhatsApp for Facebook login on iPhone 14 Pro

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Level 1

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Unable to receive two-step authentication codes via SMS or WhatsApp for Facebook login on iPhone 14 Pro

I tried to log into my facebook account via desktop and I did not receive whatsapp or sms codes through my phone.

Upon trying to to that from my phone, I couldn't log into my messenger on the phone either, stating that I can't get a code right now, to try in a few minutes.

I tried in a few minutes, restarted the laptop, my phone, updated my software, reinstalled whatsapp, but nothing changed, I still can't get an sms or a whatsapp code to verify the required authentication. Thus, I cannot log into messenger or facebook on my desktop, and I cannot verify my messenger on my iphone

Model Iphone 14Pro

[Re-Titled by Moderator]

iPhone 14 Pro, iOS 18

Posted on Mar 22, 2025 5:11 AM

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Answer 1

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Axel Foley

Level 10

151,194 points

Mar 22, 2025 5:30 AM in response to hripsime224

Generally, those verification codes are sent using Short Code Text Messaging. These short code text messages are received from a 5 or 6 digit phone number. This capability/feature is provided and managed by your carrier. I recommend that you contact your carrier and tell them about not receiving verification codes which may be sent over short code messaging service. Their support team should be able to address this for you and find a resolution.

Axel F.

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Unable to receive two-step authentication codes via SMS or WhatsApp for Facebook login on iPhone 14 Pro

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