hi there, my pending purchases have been pending since 2024 and i wasnt able to pay for no reason (i have enough money in my bank account). there's no "pay" button to pay those pending purchase and im stuck with "problems with billing information" (yes ive changed my details, even changed to a new card since i used my husband's card previously)
please help me out
[Re-Titled by Moderator]
iPhone 13 Pro Max, iOS 18
You will have to contact iTunes support to resolve it. We would like to help, but this is a user to user, community forum. We do not have access to your records.
To contact iTunes Support, do this:
1. Click on this link --> Choose your country or region - Official Apple Support
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
5. Select: Update payment method
6. Select a chat session or a phone call.
Copied from iTunes support - Apple Community
You will have to contact iTunes support to resolve it. We would like to help, but this is a user to user, community forum. We do not have access to your records.
To contact iTunes Support, do this:
1. Click on this link --> Choose your country or region - Official Apple Support
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
5. Select: Update payment method
6. Select a chat session or a phone call.
Copied from iTunes support - Apple Community
Thanks for the help :)
My pleasure!
How to resolve 'Problems with billing information' for pending Apple purchases?
