iPhone 14,I can hear them but they can’t hear me.

My microphone quit working after the last update.

iPhone 14, iOS 18

Posted on Mar 22, 2025 7:37 AM

Reply
1 reply
Sort By: 

Mar 22, 2025 7:48 AM in response to Msvil

It sounds like there might be an issue with the microphone on your iPhone 14. Here are some steps you can take to troubleshoot the issue:


1. Check for Obstructions

  • Ensure the microphone openings (at the bottom, front, and back of your iPhone) are not blocked by dirt, lint, or a case. Clean them gently with a soft brush or compressed air.


2. Test the Microphone:

  • Open the Voice Memos app and record a short message. Play it back to check if the microphone is capturing sound.
  • Use the Camera app to record a video with the front and rear cameras while speaking. Play the videos to see if the audio is clear.


3. Check Microphone Permissions:

  • Go to Settings ➡️ Privacy & Security ➡️ Microphone and ensure the app you're using has permission to access the microphone.


4. Restart Your iPhone

  • A simple restart can often fix minor issues. Press and hold the Side Button and either Volume Button until the slider appears, then slide to power off. Turn it back on after a few seconds.


5. Turn Off Bluetooth:

  • If a Bluetooth device is connected, it might be interfering. Go to Settings ➡️ Bluetooth and turn it off temporarily.


6. Update iOS:

- Ensure your iPhone is running the latest iOS version. Go to Settings ➡️ General ➡️ Software Update.


7. Reset All Settings:

- If the issue persists, reset all settings without erasing your data. Go to Settings ➡️ General ➡️ Transfer or Reset iPhone ➡️ Reset ➡️ Reset All Settings.


If none of these steps work, the issue might be hardware-related, and you may need to contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

Reply

iPhone 14,I can hear them but they can’t hear me.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.