How to get horizontal lines off my iPhone 11 screen?

There’s a horizontal line on my screen and it gets longer everyday how do I get rid of it?

iPhone XR, iOS 18

Posted on Mar 22, 2025 6:06 PM

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Question marked as Top-ranking reply

Posted on Mar 22, 2025 11:28 PM

I concur with H1290’s advice. Take a screenshot by pressing both the Power and Volume Up button at the same time. Then view the screenshot but rotate the orientation so they don’t overlap and thus we can tell whether the lines are in the screenshot or not. If it is, this would indicate a software issue and is best remedied with a Forced Restart procedure. If the lines are not present in the screenshot, this would indicate a hardware issue, most likely with the screen digitizer. That would be best remedied with a visit to the Apple Store’s Genius Bar or an Apple Authorized Service Provider near you.


Apple Support Resources:

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Question marked as Top-ranking reply

Mar 22, 2025 11:28 PM in response to Hi_123-

I concur with H1290’s advice. Take a screenshot by pressing both the Power and Volume Up button at the same time. Then view the screenshot but rotate the orientation so they don’t overlap and thus we can tell whether the lines are in the screenshot or not. If it is, this would indicate a software issue and is best remedied with a Forced Restart procedure. If the lines are not present in the screenshot, this would indicate a hardware issue, most likely with the screen digitizer. That would be best remedied with a visit to the Apple Store’s Genius Bar or an Apple Authorized Service Provider near you.


Apple Support Resources:

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How to get horizontal lines off my iPhone 11 screen?

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