Hangs up and restarts on Late 2013 Imac using catalina 10.15.7 (unsupported)

EtreCheckPro version: 6.8.9 (68074) Report generated: 2025-03-23 11:36:08 Download EtreCheckPro from https://etrecheck.com Runtime: 3:24 Performance: Excellent Problem: Computer is restarting Description: Running macOS Catalina 10.15.7 on iMac 27” late 2013. I can not upgrad e to newer OS because my Mac is now unsupported. I did a fresh instal of Catalina and the beachballing got worse and now shuts down. I have been trying to use disc utility first to correct this but doesn’t seem to work. Major Issues: Anything that appears on this list needs immediate attention. Unsigned files - There are unsigned software files installed that could be malicious and should be reviewed. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure. Obsolete hardware - This computer may be considered obsolete. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Heavy RAM usage - Apps are using a large amount of RAM. Apps crashing - There have been numerous app crashes. Clean up - There are orphan files that could be removed. System modifications - There are a large number of system modifications running in the background. Limited permissions - More information may be available with Full Disk Access. Kernel extensions present - This computer has kernel extensions that may not work in the future. Hardware Information: iMac (27-inch, Late 2013) Status: Obsolete iMac Model: iMac14,2 3.5 GHz Quad-Core Intel Core i7 (i7-4771) CPU: 4-core 8 GB RAM - Upgradeable BANK 0/DIMM0 - 4 GB DDR3 1600 BANK 1/DIMM0 - 4 GB DDR3 1600 BANK 0/DIMM1 - Empty BANK 1/DIMM1 - Empty Video Information: NVIDIA GeForce GTX 780M - VRAM: 4 GB iMac 2560 x 1440 Drives: disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes) Internal PCI 5.0 GT/s x2 Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [APFS Fusion Drive] 121.12 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (867.88 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (81 MB used) disk2s3 - Recovery (APFS) [Recovery] (530 MB used) disk2s4 - VM (APFS) [APFS VM] (14.30 GB used) disk2s5 - Macintosh HD (APFS) (11.26 GB used) disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM) Internal SATA 3 Gigabit Serial ATA disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk1s2 [APFS Fusion Drive] 1000.00 GB disk2 [APFS Virtual drive] 1.12 TB (Shared by 5 volumes) disk2s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (867.88 GB used) disk2s2 - Preboot (APFS) [APFS Preboot] (81 MB used) disk2s3 - Recovery (APFS) [Recovery] (530 MB used) disk2s4 - VM (APFS) [APFS VM] (14.30 GB used) disk2s5 - Macintosh HD (APFS) (11.26 GB used) Mounted Volumes: disk2s1 - Macintosh HD - Data [APFS Virtual drive] Filesystem: APFS Mount point: /System/Volumes/Data Fusion drive Used: 867.88 GB Shared values Size: 1.12 TB Free: 218.20 GB Available: 219.62 GB disk2s4 - VM [APFS VM] Filesystem: APFS Mount point: /private/var/vm Fusion drive Used: 14.30 GB Shared values Size: 1.12 TB Free: 218.20 GB disk2s5 - Macintosh HD Filesystem: APFS Mount point: / Fusion drive Read-only: Yes Used: 11.26 GB Shared values Size: 1.12 TB Free: 218.20 GB Available: 219.62 GB USB: USB 3.0 bus Apple Inc. - BRCM20702 Hub Apple Inc. - Bluetooth USB Host Controller Apple Inc. - FaceTime HD Camera (Built-in) SIGMACHIP - USB Keyboard Network: Interface en0: Ethernet Interface en1: Wi-Fi 802.11 a/b/g/n/ac Interface SAMSUNG_MDM: SAMSUNG Modem Interface en5: Android Phone Interface en4: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Firewall: Blocked apps: com.adobe.Photoshop com.adobe.AfterEffects com.adobe.Lightroom5 org.mozilla.firefox com.adobe.Lightroom6 com.hdrsoft.photomatixpro Stealth mode: Enabled System Software: macOS Catalina 10.15.7 (19H2026) Installed 2025-03-20 Time since boot: About 16 hours Notifications: EtreCheckPro.app 2 notifications Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Antivirus software: Apple Unsigned Files: Launchd: /Library/LaunchAgents/com.divx.update.agent.plist Executable: /Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.uninstall.converter.plist Command: /bin/bash -c 'if [[ ! -e "/Applications/DivX Converter.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.devguru.ssconnservice.plist Executable: /Library/LaunchAgents/ss_conn_service Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.uninstall.preferences.plist Command: /bin/bash -c 'if [[ ! -e "/Applications/DivX/DivX Preferences.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.divx.uninstall.player.plist Command: /bin/bash -c 'if [[ ! -e "/Applications/DivX Player.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/uk.co.canimaansoftware.clamxav.UninstallWatcher.plist Command: /usr/bin/open /usr/local/clamXav/bin/UninstallClamXav.app Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.torch.update.agent.plist Command: /usr/local/libexec/alerterdaemon --hello=torch Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist Command: /usr/bin/open -n /Applications/uTorrent.app Login Item: /Applications/GoPro Studio.app/Contents/Library/LoginItems/GoPro Importer.app Apps: 42 Kernel Extensions: /Applications/MacX Video Converter Pro.app [Not Loaded] GoodSysAudioCapture.kext - com.macxdvd.driver.goodSysAudioCapture (1.0 - SDK 10.10) /Applications/iMyFone D-Back for Mac.app [Not Loaded] MFDataRecoveryDriver.kext - com.imyfone.driver.MFDataRecoveryDriver (1.0 - SDK 10.9) /Library/Application Support/CleverFiles/BackService.app [Not Loaded] SecureDisk.kext - com.cleverfiles.SecureDisk (1.0 - SDK 10.14) [Not Loaded] SecureDisk_11.kext - com.cleverfiles.SecureDisk-11 (1.0 - SDK 11) /Library/Application Support/Samsung/SideSync/Samsung USB Driver/ssud_installation [Not Loaded] ssuddrv.kext - com.devguru.driver.SamsungComposite (1.4.42 - SDK 10.6) /Library/Extensions [Not Loaded] hp_io_enabler_compound.kext - com.hp.kext.io.enabler.compound (3.4.0) [Not Loaded] JMicronATA.kext - com.jmicron.JMicronATA (1.1.6) [Not Loaded] Pen Tablet.kext - com.wacom.kext.pentablet (Pen Tablet 5.3.6-6 - SDK 10.9) Startup Items: ProTec6b Path: /Library/StartupItems/ProTec6b System Launch Daemons: [Not Loaded] 39 Apple tasks [Loaded] 205 Apple tasks [Running] 96 Apple tasks System Launch Agents: [Not Loaded] 19 Apple tasks [Loaded] 204 Apple tasks [Running] 93 Apple tasks Launch Daemons: [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19) Executable: /System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMessageTracer [Running] com.cleverfiles.cfbackd.plist (Justin Johnson - installed 2022-01-31) Executable: /Library/Application Support/CleverFiles/BackService.app/Contents/MacOS/cfbackd [Running] com.devguru.ssconnservice.plist (Not signed - installed 2016-11-17) Executable: /Library/LaunchAgents/ss_conn_service [Loaded] com.google.GoogleUpdater.wake.system.plist (Google LLC - installed 2024-07-19) Command: /Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 --system [Not Loaded] com.google.keystone.daemon.plist (Not signed - installed 2023-12-06) <Empty> [Not Loaded] com.oracle.java.Helper-Tool.plist (Not signed - Not found!) [Other] com.radiosilenceapp.nke.plist (Not signed - installed 2011-08-04) Command: /sbin/kextload '/Applications/Radio Silence.app/Contents/Resources/Radio Silence.kext' [Loaded] com.torch.update.agent.plist (Not signed - installed 2019-04-06) Command: /usr/local/libexec/alerterdaemon --hello=torch [Loaded] org.xquartz.privileged_startx.plist (Apple - installed 2023-01-26) Command: /opt/X11/libexec/privileged_startx -d /opt/X11/etc/X11/xinit/privileged_startx.d Launch Agents: [Not Loaded] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2016-03-21) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Inc. - installed 2024-12-08) Executable: /Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper [Other] com.adobe.AdobeCreativeCloud.plist (Not signed - installed 2015-05-14) Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true [Other] com.divx.dms.agent.plist (Not signed - installed 2017-07-03) Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer [Loaded] com.divx.uninstall.converter.plist (Not signed - installed 2020-10-30) Command: /bin/bash -c 'if [[ ! -e "/Applications/DivX Converter.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' [Loaded] com.divx.uninstall.player.plist (Not signed - installed 2020-10-30) Command: /bin/bash -c 'if [[ ! -e "/Applications/DivX Player.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' [Loaded] com.divx.uninstall.preferences.plist (Not signed - installed 2020-10-30) Command: /bin/bash -c 'if [[ ! -e "/Applications/DivX/DivX Preferences.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi' [Other] com.divx.update.agent.plist (Not signed - installed 2017-06-14) Executable: /Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) <Empty> [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) <Empty> [Other] com.radiosilenceapp.agent.plist (Not signed - installed 2011-08-04) Command: /Applications/Radio Silence.app/Contents/MacOS/Radio Silence -silent [Running] com.wacom.pentablet.plist (Wacom Technology Corp. - installed 2019-04-06) Executable: /Library/Application Support/Tablet/PenTabletSpringboard [Loaded] org.xquartz.startx.plist (Apple - installed 2023-01-26) Command: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz [Not Loaded] ss_conn_service (Not signed - installed 2016-11-17) User Launch Agents: [Other] com.adobe.AAM.Updater-1.0.plist (Not signed - installed 2016-03-21) Command: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled [Other] com.adobe.ARM.***.plist (Not signed - installed 2014-12-29) Command: /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto [Loaded] com.bittorrent.uTorrent.plist (Not signed - installed 2015-10-05) Command: /usr/bin/open -n /Applications/uTorrent.app [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-07-20) Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2 [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2023-12-06) <Empty> [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2023-12-06) <Empty> [Other] com.mackeeper.MacKeeper.Helper.plist (Not signed - installed 2018-01-17) Executable: /Applications/MacKeeper.app/Contents/Services/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper [Loaded] uk.co.canimaansoftware.clamxav.UninstallWatcher.plist (Not signed - installed 2016-09-21) Command: /usr/bin/open /usr/local/clamXav/bin/UninstallClamXav.app User Login Items: [Not Loaded] GoPro Importer (Not signed - installed 2015-03-17) Modern Login Item /Applications/GoPro Studio.app/Contents/Library/LoginItems/GoPro Importer.app [Not Loaded] NordVPNLauncher (App Store - installed 2022-02-06) Modern Login Item /Applications/NordVPN.app/Contents/Library/LoginItems/NordVPNLauncher.app [Not Loaded] PDFgearHelper (App Store - installed 2025-03-20) Modern Login Item /Applications/PDFgear.app/Contents/Library/LoginItems/PDFgearHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-24) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app Applications: 327 Apple apps 167 3rd party apps 385 x86-only apps 41 unsigned apps App Extensions: Finder sync extensions: [Loaded] MEGA Finder Sync - /Applications/MEGAsync.app VPNs: [Loaded] OpenVPNTunnel - /Applications/NordVPN.app [Loaded] NordLynxTelio - /Applications/NordVPN.app [Loaded] NordLynx - /Applications/NordVPN.app Share services: [Loaded] Telegram - /Applications/Telegram.app Safari extensions: [Loaded] safariext - /Applications/LastPass.app Internet Plug-ins: Silverlight: 5.1.40416.0 (? - installed 2015-07-09) AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2021-06-26) AdobeExManDetect: AdobeExManDetect 1.1.0.0 (? - installed 2015-02-08) AdobePDFViewer: 21.005.20058 (Adobe Systems, Inc. - installed 2021-06-26) DivX Web Player: 3.8.5.2 (? - installed 2017-08-06) AdobeAAMDetect: 3.0.0.0 (? - installed 2015-05-14) User Internet Plug-ins: thinkorswim plugin_x86_64: thinkorswim_x86_64 1.0.0.0 (TD Ameritrade, Inc. - installed 2023-07-19) Picasa: 1.0 (? - installed 2014-08-22) Google Earth Web Plug-in: 7.1 (? - installed 2015-01-07) tossc plugin_x86_64: tossc_x86_64 1.0.0.0 (TD Ameritrade, Inc. - installed 2023-07-19) Safari Extensions: safariext (App Store - installed 2025-02-18) 3rd Party Preference panels: GoPro (? - installed 2015-03-17) Perian (? - installed 2014-12-15) Tuxera NTFS (? - installed 2014-12-12) Backup: Time Machine information is limited without Full Disk Access Destinations: Data [Network] (Last used) Performance: System Load: 3.57 (1 min ago) 2.38 (5 min ago) 2.23 (15 min ago) Nominal I/O usage: 0.53 MB/s File system: 19.15 seconds Write speed: 231 MB/s Read speed: 529 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 9 % Idle: 88 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) Google Chrome Helper (Renderer) (38) 52.34 % (Google LLC) Google Chrome Helper (GPU) 15.02 % (Google LLC) WindowServer 11.12 % (Apple) kernel_task 5.92 % (Apple) EtreCheckPro 4.04 % (Etresoft, Inc.) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) Google Chrome Helper (Renderer) (38) 2.48 GB (Google LLC) EtreCheckPro 444 MB (Etresoft, Inc.) Google Chrome 303 MB (Google LLC) Google Chrome Helper (GPU) 200 MB (Google LLC) Google Chrome Helper (5) 73 MB (Google LLC) Top Processes Snapshot by Network Use: Process (count) Input / Output (Source - Location) mDNSResponder 729 KB / 236 KB (Apple) apsd 4 KB / 10 KB (Apple) netbiosd 4 KB / 2 KB (Apple) SystemUIServer 0 B / 192 B (Apple) routined 0 B / 0 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) Google Chrome Helper (Renderer) (38) 15 (Google LLC) WindowServer 5 (Apple) Google Chrome Helper (GPU) 5 (Google LLC) Google Chrome Helper (5) 2 (Google LLC) ss_conn_service 1 (Not signed - /Library/LaunchAgents) Virtual Memory Information: Physical RAM: 8 GB Free RAM: 270 MB Used RAM: 6.98 GB Cached files: 780 MB Available RAM: 1.02 GB Swap Used: 1.74 GB Software Installs (past 60 days): Install Date Name (Version) 2025-01-30 XProtectPlistConfigData (5286) - Software update 2025-02-06 XProtectPlistConfigData (5287) - Software update 2025-02-18 PDFgear (2.11) - App Store 2025-02-18 LastPass (4.132.1) - App Store 2025-02-18 PDF Professional (2.10.0) - App Store 2025-02-27 XProtectPlistConfigData (5288) - Software update 2025-03-04 XProtectPayloads (151) - Software update 2025-03-04 XProtectPlistConfigData (5289) - Software update 2025-03-11 XProtectPlistConfigData (5290) - Software update 2025-03-17 OpenCore Legacy Patcher (2.2.0) - Installer 2025-03-17 OpenCore Legacy Patcher (2.2.0) - Installer 2025-03-20 MRTConfigData (1.93) - Software update 2025-03-20 XProtectPayloads (151) - Software update 2025-03-20 macOS Catalina Security Update 2022-005 (10.15.7) - Software update 2025-03-20 MRTConfigData (1.93) - Software update 2025-03-20 MRTConfigData (1.93) - Software update 2025-03-20 PDFgear (2.12) - App Store Clean up: /Library/LaunchAgents/com.radiosilenceapp.agent.plist /Applications/Radio Silence.app/Contents/MacOS/Radio Silence Executable not found ~/Library/LaunchAgents/com.mackeeper.MacKeeper.Helper.plist /Applications/MacKeeper.app/Contents/Services/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper Executable not found ~/Library/LaunchAgents/com.adobe.ARM.***.plist /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper Executable not found /Library/LaunchDaemons/com.radiosilenceapp.nke.plist /Applications/Radio Silence.app/Contents/Resources/Radio Silence.kext Executable not found Diagnostics Information (past 60 days): 2025-03-23 11:32:00 EtreCheckPro.app Crash (2 times) First occurrence: 2025-03-23 11:17:17 Executable: ~/Downloads/EtreCheckPro.app Details: Assertion failed: (result), function NSISIconImageRepGetCGImage, file /AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppKit/A ppKit-1894.70.110/AppKit.subproj/NSISIconImageRep.m, line 72. 2025-03-22 23:26:17 /Library/Logs/DiagnosticReports/alerterdaemon_2025-03-22-154506_R********c.crash Crash (20 times) First occurrence: 2025-03-20 13:37:23 Details: dyld: launch, loading dependent libraries 2025-03-22 16:55:02 Kernel Panic (2 times) First occurrence: 2025-03-22 11:17:19 Details: panic(cpu 2 caller 0xffffff7f861baad5): userspace watchdog timeout: no successful checkins from com.apple.logd in 120 seconds 2025-03-21 08:44:08 logd Crash Executable: /usr/libexec/logd Details: dyld3 mode BUG IN LIBTRACE: Bad timesync db entry, file rotated 2025-03-20 19:45:57 signpost_reporter High CPU Use Executable: /usr/libexec/signpost_reporter 2025-03-20 13:08:32 PenTabletDriver.app Crash Executable: /Library/Application Support/Tablet/PenTabletDriver.app 2025-03-19 21:57:32 Assistive Control.app Crash (8 times) First occurrence: 2025-03-16 12:43:25 Executable: /System/Library/Input Methods/Assistive Control.app Details: dyld3 mode *** Terminating app due to uncaught exception 'NSInvalidArgumentExcept ion', reason: '-[__NSCFString substringWithRange:]: Range {0, 21872} o ut of bounds; string length 21789' terminating with uncaught exception of type NSException abort() called End of report