We were in travel for my father’s funeral. My son accidentally purchased an in app Roblox credit. We have since locked down in app purchases. Please help! This has been a stressful time. The refund was denied. Anyway to escalate it!
[Re-Titled by Moderator]
iPad Air, iPadOS 18
Call Apple and request for your issue to be escalated to Customer Relations.
BTW, there is no such thing as an accidental purchase. A purchase requires authentication with Face ID, Touch ID, or your passcode to complete.
M1 Mac mini, macOS 15.3.1; Watch, series 10 GPS-only, watchOS 11.3.1; iPhone 16, iOS 18.3.1; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2
How can I escalate a denied refund for an accidental in-app purchase in App Store?
