How can I troubleshoot Face ID not working on iPhone after an update?
Unable to get face recognition to work since last update last week. Can you help?
[Re-Titled by Moderator]
iPhone 13 Pro, iOS 18
Question marked as
If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.
If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support
If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple