Shift Key constantly being pressed after 5 minutes of usage

I'm using a 2017 mac book air and for the past month the keyboard works

fine for the first 5 minutes but then later just keeps ghost pressing

the shift key it even happens if I'm using an external keyboard I tried

switching to windows and even Ubuntu Linux but the keyboard just keeps

pressing the shift key after 5 minutes any ideas how to fix it?

MacBook (2017)

Posted on Mar 25, 2025 8:40 AM

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Question marked as Top-ranking reply

Posted on Mar 25, 2025 10:07 AM

This is a hardware problem that you probably won't be able to fix yourself.

This may be a symptom of a battery that is swelling or some other temperature related issue.


Have the computer evaluated for service.


You can make a Genius Bar appointment for hardware problems using this link: Contact Apple Support - Apple Support


Get your Mac evaluated and an estimate of the cost to repair: Mac Repair & Service - Apple Support 


Call Customer Support (800) MY–APPLE (800–692–7753) or on line /getsupport.apple.com/ 

or call AppleCare Support at 1-800-APLCARE (800-275-2273) 


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1 reply
Question marked as Top-ranking reply

Mar 25, 2025 10:07 AM in response to Jawd3544

This is a hardware problem that you probably won't be able to fix yourself.

This may be a symptom of a battery that is swelling or some other temperature related issue.


Have the computer evaluated for service.


You can make a Genius Bar appointment for hardware problems using this link: Contact Apple Support - Apple Support


Get your Mac evaluated and an estimate of the cost to repair: Mac Repair & Service - Apple Support 


Call Customer Support (800) MY–APPLE (800–692–7753) or on line /getsupport.apple.com/ 

or call AppleCare Support at 1-800-APLCARE (800-275-2273) 


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Shift Key constantly being pressed after 5 minutes of usage

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