The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

How do I get a refund for an unexpected iTunes charge?

I’ve never used iTunes suddenly today they are charging me 20.895 US how can I got the refund

[Re-Titled by Moderator]

Posted on Mar 26, 2025 1:46 AM

Top-ranking reply

ed2345

Level 9

64,280 points

Posted on Mar 26, 2025 5:50 AM

Never,

First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.

But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support

View in context

How do I get a refund for an unexpected iTunes charge?

Similar questions