Unable to reset my security questions

I know my Apple ID and password, but I've forgotten the answers to my security questions, preventing me from resetting them. When attempting to reset, I receive the following error: "Apple ID Cannot Reset Security Questions. We don't have sufficient information to reset your security questions."

Posted on Mar 26, 2025 2:01 AM

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1 reply

Niel

Community+ 2026

Level 10

749,579 points

Mar 26, 2025 7:52 AM in response to shankha193

You need to set up two-factor authentication or contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, choose one from this link.

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Unable to reset my security questions

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