How can I fix green phone icon not returning to iPhone screen

When on a phone call and switch to different screen and pressing the green phone indicated to go back to phone screen doesn’t work


[Re-Titled by Moderator]

iPhone 12 Pro, iOS 18

Posted on Mar 26, 2025 6:10 AM

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Question marked as Top-ranking reply

Posted on Mar 26, 2025 7:42 AM

Hi there Sankola!


To fix the green phone icon not returning to the phone screen during a call, try these steps:

  1. Restart Your iPhone: Sometimes a simple restart can fix minor glitches.
  2. Check for Updates: Ensure your iPhone is on the latest iOS version by going to Settings > General > Software Update.
  3. Close Background Apps: Close apps running in the background that might interfere with the phone app. Double-tap the home button (or swipe up if you have no home button) and swipe away the apps.
  4. Reset Settings: Reset all settings by going to Settings > General > Reset > Reset All Settings. This won't erase your data but will reset things like Wi-Fi passwords.
  5. Force Quit the Phone App: Double-tap the home button (or swipe up) and swipe away the Phone app, then reopen it.
  6. Check Accessibility Settings: If you use any accessibility features (like VoiceOver), ensure they are set up properly and not causing issues.


If the problem persists, contacting Apple Support might be the next best step.

Here is the link: Official Apple Support


Let me know if you need anymore assistance!

1 reply
Question marked as Top-ranking reply

Mar 26, 2025 7:42 AM in response to sankola

Hi there Sankola!


To fix the green phone icon not returning to the phone screen during a call, try these steps:

  1. Restart Your iPhone: Sometimes a simple restart can fix minor glitches.
  2. Check for Updates: Ensure your iPhone is on the latest iOS version by going to Settings > General > Software Update.
  3. Close Background Apps: Close apps running in the background that might interfere with the phone app. Double-tap the home button (or swipe up if you have no home button) and swipe away the apps.
  4. Reset Settings: Reset all settings by going to Settings > General > Reset > Reset All Settings. This won't erase your data but will reset things like Wi-Fi passwords.
  5. Force Quit the Phone App: Double-tap the home button (or swipe up) and swipe away the Phone app, then reopen it.
  6. Check Accessibility Settings: If you use any accessibility features (like VoiceOver), ensure they are set up properly and not causing issues.


If the problem persists, contacting Apple Support might be the next best step.

Here is the link: Official Apple Support


Let me know if you need anymore assistance!

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How can I fix green phone icon not returning to iPhone screen

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