Unable to add fingerprint on my iPhone 8



[Re-Titled by Moderator]

iPhone 8, iOS 16

Posted on Mar 26, 2025 2:14 PM

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Question marked as Top-ranking reply

Posted on Mar 26, 2025 2:28 PM

If you have followed the instructions in the message and Touch ID is still not working, this is likely a physical or hardware issue with the Home Button. I would recommend service at your nearest Apple Store's Genius Bar or an Apple Authorized Service Provider.


Genius Bar Reservation: Genius Bar Reservation and Apple Support Options - Apple

Apple Authorized Service Provider Reservation: Find Locations

2 replies
Question marked as Top-ranking reply

Mar 26, 2025 2:28 PM in response to themba181

If you have followed the instructions in the message and Touch ID is still not working, this is likely a physical or hardware issue with the Home Button. I would recommend service at your nearest Apple Store's Genius Bar or an Apple Authorized Service Provider.


Genius Bar Reservation: Genius Bar Reservation and Apple Support Options - Apple

Apple Authorized Service Provider Reservation: Find Locations

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Unable to add fingerprint on my iPhone 8

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