Location Services not working

Why does my iPhone 13 Pro Max keep showing my old address as my current location in Google Maps and other third-party apps? Even when I try to navigate somewhere, the starting point (Your location) defaults to where I used to live a few weeks ago. I’ve already tried resetting location and privacy settings, updating my software, and checking my location services, but nothing has worked.


Has anyone else experienced this, and is there a fix for it?

iPhone 13 Pro Max

Posted on Mar 30, 2025 8:35 PM

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Question marked as Top-ranking reply

Posted on Mar 30, 2025 8:40 PM

This issue is likely happening because your iPhone is still associating your old address with your current location due to cached location data. Here are a few steps to fix it:




1. Check Your Significant Locations




Your iPhone keeps track of frequently visited places, and this might still be set to your old address.


• Go to Settings > Privacy & Security > Location Services


• Scroll down and tap System Services


• Select Significant Locations (you may need to enter your passcode)


• Check if your old address is listed there. If it is, tap Clear History




2. Update Your Home Address in Apple Maps & Contacts


• Open Apple Maps


• Tap on your profile picture in the top right


• Select Favorites and check if your home address is correct


• If it’s wrong, remove it and add the correct address


• Also, go to Contacts > Your Contact Card and update your home address




3. Clear Cached Location Data in Google Maps




Since this is affecting Google Maps and other third-party apps, clearing the app’s cached data might help:


• Open Google Maps


• Tap on your profile picture > Settings


• Go to About, terms & privacy > Clear application data




4. Reset Network Settings




Since location services rely on network connections, resetting network settings might resolve the issue:


• Go to Settings > General > Transfer or Reset iPhone > Reset


• Tap Reset Network Settings (This won’t delete your data but will reset Wi-Fi passwords and networks)




5. Toggle Airplane Mode & Restart Your iPhone


• Turn on Airplane Mode in Settings


• Restart your iPhone


• Turn off Airplane Mode and check if the location updates correctly


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3 replies
Question marked as Top-ranking reply

Mar 30, 2025 8:40 PM in response to GauravKumar97

This issue is likely happening because your iPhone is still associating your old address with your current location due to cached location data. Here are a few steps to fix it:




1. Check Your Significant Locations




Your iPhone keeps track of frequently visited places, and this might still be set to your old address.


• Go to Settings > Privacy & Security > Location Services


• Scroll down and tap System Services


• Select Significant Locations (you may need to enter your passcode)


• Check if your old address is listed there. If it is, tap Clear History




2. Update Your Home Address in Apple Maps & Contacts


• Open Apple Maps


• Tap on your profile picture in the top right


• Select Favorites and check if your home address is correct


• If it’s wrong, remove it and add the correct address


• Also, go to Contacts > Your Contact Card and update your home address




3. Clear Cached Location Data in Google Maps




Since this is affecting Google Maps and other third-party apps, clearing the app’s cached data might help:


• Open Google Maps


• Tap on your profile picture > Settings


• Go to About, terms & privacy > Clear application data




4. Reset Network Settings




Since location services rely on network connections, resetting network settings might resolve the issue:


• Go to Settings > General > Transfer or Reset iPhone > Reset


• Tap Reset Network Settings (This won’t delete your data but will reset Wi-Fi passwords and networks)




5. Toggle Airplane Mode & Restart Your iPhone


• Turn on Airplane Mode in Settings


• Restart your iPhone


• Turn off Airplane Mode and check if the location updates correctly


Mar 30, 2025 11:22 PM in response to GauravKumar97

"Location Services not working: Why does my iPhone 13 Pro Max keep showing my old address as my current location in Google Maps and other third-party apps?[...]"

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Remove these apps and then add them back.


Create a Backup, First:

IMPORTANT: Prior to performing this, back up your iPhone to a computer. That way, you can have something to restore it from, should you decide to go back.


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Location Services not working

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