How to resolve Apple Cash restriction and get unrestricted instructions?

My Apple Cash has been restricted for a week now and I have called Apple Support for help twice but they just told me “it under review”but it been under review for a week and I don’t see anywhere on Apple Cash for instructions on how to get it unrestricted.



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iPhone SE, iOS 18

Posted on Apr 3, 2025 6:01 PM

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Apr 3, 2025 6:22 PM in response to khailagreen

Your account is under review, a polite word for investigation. I suspect your past transactions are being reviewed for violations of the terms & conditions of your Apple Cash account.


You’ve not been talking to Apple Support. Apple Cash is a service of Green Dot Bank, a federally regulated financial institution. Apple has no input or ability to modify their investigations and final decisions .


Every effort is made to complete the investigation as quickly as possible. However, they may take up to 30 days to finalize the process and make a determination.

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How to resolve Apple Cash restriction and get unrestricted instructions?

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