Unable to connect to Wi-Fi on my new iPhone 16 Pro
I upgraded to an Iphone 16 pro and transferred everything from iCloud to the new phone. Now I can't get wifi to work.
[Re-Titled by Moderator]
iPhone 13 Pro, iOS 18
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I upgraded to an Iphone 16 pro and transferred everything from iCloud to the new phone. Now I can't get wifi to work.
[Re-Titled by Moderator]
iPhone 13 Pro, iOS 18
DFouche wrote:
I just bought an iPhone 16 Pro. Everything transferred great. Came home, connected to my home wifi, great. Within a few hours tho, I noticed the wifi was sporadically disconnecting and reconnecting - like every 3-4 seconds. After some internet searching and reading, I ended up uninstalling Microsoft Defender VPN connection - that worked. Now my iPhone stays connected to my wifi continuously no problem. Hope this helps someone.
VPN is the most common cause of connectivity problems→VPN: What you need to know - Apple Community
DFouche wrote:
I just bought an iPhone 16 Pro. Everything transferred great. Came home, connected to my home wifi, great. Within a few hours tho, I noticed the wifi was sporadically disconnecting and reconnecting - like every 3-4 seconds. After some internet searching and reading, I ended up uninstalling Microsoft Defender VPN connection - that worked. Now my iPhone stays connected to my wifi continuously no problem. Hope this helps someone.
VPN is the most common cause of connectivity problems→VPN: What you need to know - Apple Community
I just bought an iPhone 16 Pro. Everything transferred great. Came home, connected to my home wifi, great. Within a few hours tho, I noticed the wifi was sporadically disconnecting and reconnecting - like every 3-4 seconds. After some internet searching and reading, I ended up uninstalling Microsoft Defender VPN connection - that worked. Now my iPhone stays connected to my wifi continuously no problem. Hope this helps someone.
If you have a “coffee shop” VPN app installed, remove it, restart, and try again.
Thank you for the reply, however I had already done all the suggested steps. I contacted Apple support and they can't help either. They scheduled an appt for me at the genius bar.
Unable to connect to Wi-Fi on my new iPhone 16 Pro