How can I change Apple Account security question when 'We don't have sufficient information' error occurs?

I have a problem to change my security questions.

I can’t change it because shows me this message: We don't have sufficient information to reset your security questions.

Please tell me how can solve this problem.


[Re-Titled by Moderator]

iPhone 11, iOS 18

Posted on Apr 4, 2025 5:49 PM

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Question marked as Top-ranking reply

Posted on Apr 4, 2025 5:50 PM

You need to set up two-factor authentication or contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, choose one from this link.


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How can I change Apple Account security question when 'We don't have sufficient information' error occurs?

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