How to unlock an iPhone for trade-in after resetting and erasing?

I just bought a new iphone 16 pro max and intend to trade in my old 12 pro max i reset and erased my old phone but it says its locked to owner, what do i do?




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iPhone 16 Pro Max, iOS 18

Posted on Apr 5, 2025 11:35 AM

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Posted on Apr 5, 2025 11:43 AM

....i reset and erased my old phone but it says its locked to owner.....


Well, the phone was not reset if it says "locked to owner" Please try again using these instructions:


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


If "locked to owner" still appears, you are not using the correct Apple ID and/or Apple ID Password.


Activation Lock for iPhone and iPad - Apple Support





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Question marked as Top-ranking reply

Apr 5, 2025 11:43 AM in response to Ansoum345

....i reset and erased my old phone but it says its locked to owner.....


Well, the phone was not reset if it says "locked to owner" Please try again using these instructions:


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


If "locked to owner" still appears, you are not using the correct Apple ID and/or Apple ID Password.


Activation Lock for iPhone and iPad - Apple Support





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How to unlock an iPhone for trade-in after resetting and erasing?

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