iPhone 13 carrier name changed to '41004' after iOS 18.4 update in Pakistan

Dear Apple Support Team, I am an iPhone 13 user from Pakistan and recently updated my device to iOS 18.4. After the update, my carrier name has changed from “Zong” to “41004” on the status bar. My actual carrier is Zong (Pakistan), and this issue s

Wrong carrier name show in device

Carriers name show in code 41004 after updating ios 18.4



[Edited by Moderator]

iPhone 13, iOS 18

Posted on Apr 5, 2025 11:30 PM

Reply

Similar questions

6 replies

Jul 6, 2025 2:14 PM in response to -Faizan

-Faizan wrote:

same happening for me also
Happens only on iOS
on android phone it says zong
so it seems iOS issue only
fix it apple


This is a user-to-user forum.


Apple may or may not read postings around here.


Contact your carrier.


If this is an issue at the carrier, they can fix it.


If this is not the carrier, then the carrier has contacts at Apple.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 13 carrier name changed to '41004' after iOS 18.4 update in Pakistan

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.