Backing up iphone to macos - stuck on contacts sync

A USB sync of my iphone (ios 18.3.2) to a mac (Sequoia 15.3.2) does not advance past "syncing contacts".


It gets stuck at "3/6 syncing contacts".


I've tried a few things - rebooting the iphone into "recovery mode". Didn't work.


Unselecting "sync contacts" and "sync calendars". I thought for sure this would be a workaround, but again it gets stuck on "syncing contacts" !


Anyone know a way to get the backup to work?






iPhone 13 Pro, iOS 18

Posted on Apr 7, 2025 12:26 PM

Reply
2 replies

Apr 7, 2025 4:54 PM in response to zafrod

zafrod wrote:

A USB sync of my iphone (ios 18.3.2) to a mac (Sequoia 15.3.2) does not advance past "syncing contacts".

It gets stuck at "3/6 syncing contacts".

I've tried a few things - rebooting the iphone into "recovery mode". Didn't work.

Unselecting "sync contacts" and "sync calendars". I thought for sure this would be a workaround, but again it gets stuck on "syncing contacts" !

Anyone know a way to get the backup to work?






It begs the question are you using iCloud to sync those apps?



I back up manually— I see under "Info " the following message:





You can try signing out of your AppleID/account and back in again to sort sync issues:

Sign in to or out of your Apple Account on Mac - Apple Support


What I can say —


The current stable release of Sequoia including bug fixes, security updates is macOS 15.4

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


The current stable release of iOS including bug fixes, security updates is iOS 18.4

Update your iPhone or iPad - Apple Support



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Backing up iphone to macos - stuck on contacts sync

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