Rectangular shaded area appeared on MacBook Pro Screen

A rectangular shaded area appeared on my MacBook Pro screen randomly. I have never dropped the computer or spilled any liquids on it. I was using it ordinarily to watch Netflix videos and then suddenly the pixelation on the display starts to freak out. Finally dark shaded area that’s rectangular appeared. I have tried to restart the computer and nothing changed.



[Edited by Moderator]

MacBook Pro 15″, macOS 13.7

Posted on Apr 7, 2025 8:13 PM

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Question marked as Top-ranking reply

Posted on Apr 7, 2025 9:20 PM

"I did as you suggested. Taking a screenshot the lines don’t appear in the photos app so it seems to be a software issue. What can I do to rectify this?"

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This is a hardware issue.


Your Screen is Failing:

So, Get this Mac Serviced...

Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area.


A. Contact Apple:


Or...


B. Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the Mac

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3 replies
Question marked as Top-ranking reply

Apr 7, 2025 9:20 PM in response to kevincavendish

"I did as you suggested. Taking a screenshot the lines don’t appear in the photos app so it seems to be a software issue. What can I do to rectify this?"

-------


This is a hardware issue.


Your Screen is Failing:

So, Get this Mac Serviced...

Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area.


A. Contact Apple:


Or...


B. Contact an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the Mac

Apr 7, 2025 8:34 PM in response to kevincavendish

"Rectangular shaded area appeared on MacBook Pro Screen: A rectangular shaded area appeared on my MacBook Pro screen randomly. I have never dropped the computer or spilled any liquids on it. I was using it ordinarily to watch Netflix videos and then suddenly the pixelation on the display starts to freak out. Finally dark shaded area that’s rectangular appeared. I have tried to restart the computer and nothing changed."

-------


Lines on Screen From an App:


A. Add Netflix Back:

Does this always occur with Netflix? Does it occur when you restart your Mac? If so, try removing the app, seeing if this no longer occurs.


B. Take a Screenshot:

What happens when you take a screenshot? Do the rectangles still appear when you open it with the Photos app? If so, then it is a hardware issue. If not, then it is a software issue. Go here: Take a Screenshot on iPhone - Apple Support

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Rectangular shaded area appeared on MacBook Pro Screen

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