Home critical alerts message appeared on my Lock Screen of my iPhone 15. It will not go away and my phone is now locked up. I walked through with Apple support on the phone, the volume up/ release & volume down/release, then hold off button, that is supposed to fix it, but it did not work! Has anyone had this fix work on an iPhone 15?
[Re-Titled by Moderator]
The Forced Restart procedure which Apple Support guided you through is the correct resolution to this issue. It can be a bit tricky to perform and it can take a few tries. Be sure to perform it rapidly. Ignore the Power Off slider that appears midway.
Force Restart Your iPhone: Quickly press and release the Volume Up button, then the Volume Down button. Press and hold the Side button until the Apple logo appears.
Manage Critical Alerts for the Home App: Go to Settings > Notifications, select the Home app, and toggle off Critical Alerts.
Reset Home Configuration: Open the Home app, tap the three-dot icon, select Home Settings, and choose Remove Home. Note that this will delete all home data, requiring you to set up your smart home devices again.
Reinstall the Home App: Delete the Home app by pressing and holding its icon and selecting Delete App. Then, reinstall it from the App Store.
Update iOS: Ensure your device is running the latest iOS version by navigating to Settings > General > Software Update.
If the problem persists after these steps, consider contacting Apple Support or visiting an Apple Authorized Service Provider for further assistance.
How do I get rid of the Home critical alerts message on iPhone 15 Lock Screen?
