How do I prevent fraudulent charges on my debit card added to Apple Account?

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Level 1

4 points

How do I prevent fraudulent charges on my debit card added to Apple Account?

Last month my bank contacted me because apple/bill was attempting to charge my debit card I have registered with you for an amount over $100. Since I made no such charge, they closed out that card and mailed me another one in 10 days. Today, the same thing is happening. Someone is trying to charge on the NEW debit card for $105.92. So we've closed that card and I'll have to wait 10 days for a new card and number. I'll then have to RE-notify everyone of the NEW card number so my bills get paid on time. Can you please stop the fraudster from charging on my account? Please? They're going through you, and they have my new number within 2 weeks of my registering the new number with you, so I'm sure it's a problem on your end.

[Re-Titled by Moderator]

MacBook Air 13″, macOS 10.13

Posted on Apr 9, 2025 12:48 AM

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Answer 1

Top-ranking reply

Jeff Donald

Level 8

44,784 points

Apr 9, 2025 5:32 AM in response to Buttoncat1

It’s the responsibility of the bank to decline fraudulent charges, not the merchant. The bank needs to cancel the merchant token or the Automatic Billing Updater being applied to the card when account number is updated.

Are you talking to the fraud department at the bank? They should be able to work with the Payment Network Operator (Mastercard , Visa etc.) to stop the charges.

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How do I prevent fraudulent charges on my debit card added to Apple Account?

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