Apple Pay transaction not received by recipient
I sent money to one of my contacts on Apple Pay who has an iPhone and Apple Pay and it’s not showing up on their end, but it says sent online
[Re-Titled by Moderator]
iPhone 16, iOS 18
Question marked as
It’s Apple Cash, not Apple Pay. Many people confuse the services. You’ll need to contact an Apple Cash Specialist at Green Dot Bank.
Contact Green Dot Bank:
- by calling (877) 233-8552,
- by mail for disputes at P.O. Box 9, West Chester, Ohio,
- by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
- visit www.greendot.com