unable to connect to any printer since recent update to Ventura 13.7.5

My printer shows up in "Add Printer", but I get a message "error occurred while trying to add the selected device. Bad file descriptor". I've updated the printer driver and have also had the same issue when try to print to other printers I've been able to use in the past.

MacBook Pro 15″, macOS 13.7

Posted on Apr 12, 2025 6:10 PM

Reply
8 replies
Sort By: 

Apr 19, 2025 5:09 AM in response to dtmb3

Could there be a possible relation to the SMB file sharing issue?

File sharing stopped working after 13.7.5… - Apple Community


Printing to a HP LaserJet via AirPrint currently still works for me, but I haven't checked my old Oki 5450 yet which connects via Ethernet adapter in my office.

Reply

Apr 13, 2025 7:12 AM in response to Rudegar

I have – I downloaded the respective Epson driver and installed, uninstalled, repeat... several times. I don't believe the issue is with the printer because I get a similar message when I try to use another printer (HP) in my office which I've used in the past as well.

Reply

Apr 15, 2025 10:48 AM in response to dtmb3

We are a a University and we are having the same issue with both Canon, HP and Epson printers of varying models. It already installed printers have just disappeared. While trying to reinstall them the Local USB printers are still listed as able to be installed and the IP printers are found by the IP addresses. They all receive the same error on installation. "An error occured while trying to add the selected device. Bad file descriptor" We have over 450 Mac Computers and it appears to be happening on all of our machines that are maxed out running Ventura 13.7.5 version of OSX.

Reply

Apr 18, 2025 8:07 AM in response to dtmb3

We also have been seeing the same issue. Upgrading to Sonoma seems to fix it if that is an option (its not on many of our systems). Reinstalling the OS didn't help either. We did try manually removing and updating all the print drivers and reseting the print system. Both CUPS and lpstat report Bad file descriptor

Reply

Apr 22, 2025 9:58 AM in response to dtmb3

iMac 27" (Retina 5k, 2017) and having the same issue after updating from 13.7.4 to 13.7.5. running "lpinfo -v" gives "bad file descriptor" and when I go to add the printers to my computer, they show nothing under the "select software" pop-up window. Networked and USB local printers are affected. I have even wiped the disk, installed to 13.7.4 and put my files and apps back with a time machine restore and it works, until Apple force installed the 13.7.5 update again over the weekend. I just don't have it in me to spend an entire day wiping, reinstalled, and restoring every few days. My colleague has the same issue on same 2017 27" iMac after his updated this weekend as well. Our computers still show "installed printers" and ppd files but the printer list is blank and we cannot install printers because the software list is blank, even though the driver files are all present.

Reply

Apr 22, 2025 10:30 AM in response to Chad-BISD

Apple force installed the 13.7.5 update again

Chad-BISD wrote:
Apple force installed the 13.7.5 update again over the weekend.

"Force installed"?

I've read that there used to be a bug where it may have happened, but as I keep the Automatic Updates setting on "Security updates only", I've never experienced anything "forced" here.

Reply

unable to connect to any printer since recent update to Ventura 13.7.5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.