App is stuck in "Waiting for review" for almost 1 month, now going past our critical launch deadline

Hello,

We are posting here in hopes of getting some help or advice regarding a critical situation we’re currently facing.

We submitted our iOS app last month, which was developed for an international event that officially began yesterday. This app is part of a national project with high visibility, involving government officials and ministers.

However, we are stuck in the "Waiting for review" status since the initial submission, in March 21 (24 days ago).

Note that we already submitted a few IOS applications in the past with the same account, and we didn't have any problems.

Here is a quick summary of what we tried in the store:

• Initial submission: March 21, 2025
• Resubmission: March 25, 2025
• Last submission attempt: April 8, 2025
• Expedited Review Request: accepted, but the review still hasn't started

We’ve contacted Apple Support multiple times through mails and phone calls, and received confirmation that our expedited review request was approved. However, no progress has been made since then, and the app remains in “Waiting for Review” status, now 1 day past the critical launch deadline.

We understand that expedited reviews are not always guaranteed, but given the urgent and national importance of this project, we are doing everything we can to try and ensure the review begins as soon as possible.

If anyone from the App Review team sees this post, or if any developers have experienced a similar situation and can offer advice, we would be truly grateful.

Thank you in advance for your time and support.

[Edited by Moderator]