Why does my call end when another call comes in on iPhone?

Hello everyone,

I'm experiecing an "issue" like this.

While i'm in an active call and someone alse calls me ( call waiting enabled ) the current call es ending and the phone rings normal. This happened a few times, and I think that is the second caller is from the favourites list is happening this. Any ideeas ? where can I check/dezactivate this option ?

Thanks


[Re-Titled by Moderator]

iPhone 14 Pro, iOS 18

Posted on Apr 14, 2025 10:43 PM

Reply
1 reply

Apr 14, 2025 11:19 PM in response to dobritz

If your iPhone ends an active call when another call comes in, it's likely due to the Call Waiting feature being disabled.


To resolve this, navigate to Settings > Phone > Call Waiting and ensure the toggle is turned on.

This setting allows you to receive incoming calls while you're already on a call, preventing the current call from dropping when a new one arrives.


If the option isn't available, it might be a limitation imposed by your carrier, in which case contacting them for further assistance is recommended.


Additionally, ensure your iOS is up to date by going to Settings > General > Software Update, as software updates often include fixes for such issues.


If the problem persists, consider resetting your network settings via Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings, keeping in mind that this will erase saved Wi-Fi passwords and VPN settings.


Should none of these steps resolve the issue, reaching out to Apple Support or your carrier may be necessary for further troubleshooting.

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Why does my call end when another call comes in on iPhone?

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