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macOS Sequoia login name and password not working on 2019 MacBook Pro and 2017 Mac mini

After installing the latest updates for MacOs Sequoia 15.4.1, login screen comes up asking for name and password, but will not login.after several attempts…HELP!


[Re-Titled By Moderator]

Posted on Apr 16, 2025 8:27 PM

4 replies

Jun 2, 2025 10:40 AM in response to Wriray

I have this issue too on my work laptop, have been seeing this since 15-20 days, definitely after v15.4.1 upgrade.


The laptop would work just fine for some time but as soon as the screen saver activates after some time of inactivity, bam, not able to login again, both with finger print as well as password. The wheel just keeps spinning.


I have to then shut down and restart the Mac to be able to login. I have tried clearing up the login items, have nothing there now but the issue still persists. This lock-up doesn't happen for some time after a fresh restart, but as time goes by you're sure it's bound to happen again.


There are some settings I can't change as it's a work laptop with configuration managed by a profile by my system admin. So some work related security and tracking apps are allowed to run in the background, like CyberArk, etc.

I can't even upgrade to the next OS version until that update is okay-ed by the admin team and pushed to my device.


It is frustrating having to restart the Mac at least 1-2 times everyday. Please let me know if there's snything else which can be done.

Apr 19, 2025 2:27 PM in response to Wriray

I have the same issue. I’ve even gone as far as going into safe mode and reinstalling sequoia and it works fine. I can log in. But the moment I shut down it’s back to not being able to log in. I see the logo and then put in my password and it hangs at 60% loaded.


I ran first aid and nothing.


Someone help please! I don’t want to go to apple care for this. I want to fix on my own.

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macOS Sequoia login name and password not working on 2019 MacBook Pro and 2017 Mac mini

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