“Find my” doesn't work with new AirPods second generation Pro, unless case is open

Just like the post says, when I open Find My, it only lets me connect, and therefore ping the AirPod Case when it’s open. I was under the strong impression that I was able to locate the case itself even when it was closed. In fact I’ve seen videos where they do exactly that. What happened?


iPhone 16 Pro, iOS 18

Posted on Apr 17, 2025 5:52 AM

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“Find my” doesn't work with new AirPods second generation Pro, unless case is open

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