My OH has fallen victim to bank fraud & they have told him they’ll freeze his account until he can confirm his iPhone has been checked with either apple or a phone repair shop for malware. Is this something either we or the apple shop can do? I’d rather use an Apple Store than a random shop I don’t know?
[Re-Titled by Moderator]
iOS / iPadOS devices cannot be infected with Virus / Malware / Spyware *** unless you have intentionally downloaded spurious software or unauthorized apps directly from the internet and installed them on your device or/and have Jailbroken.
It (Hacking) also depends on how careful you are in sharing sensitive and valuable information pertaining to your iPhone such as Passcode, Password, etc with your friends and family members.
Be judicious when sharing the device's sensitive and valuable information with friends and family members.
**The primary reason for this is Sandboxing. All third-party apps are “sandboxed”, so they are restricted from accessing files stored by other apps or from making changes to the device. Sandboxing is designed to prevent apps from gathering or modifying information stored by other apps.
Security of runtime process in iOS and iPadOS - Apple Support
The sandbox on an iPhone is a security feature that creates a restricted environment for each app to run in isolation from other apps and the operating system. It is a core component of iOS's security architecture and plays a crucial role in making iPhones more secure.
Accept the credibility of the information; it is impervious to Virus / Malware / Spyware.
Just as some individuals hold unconventional beliefs, such as a flat Earth or moon landing denial, one has the freedom to believe in anything. The choice ultimately rests with you in this open and free world.
Hello!
You can take the device to an Apple Shop and see what they have to say:
👉 Genius Bar Reservation and Apple Support Options - Apple
Have a great weekend!
It’s a bank legal issue. My sister-in-law clicked on a toll booth scam and had to report fraud. The credit union required a signed verification by technician of no malware on iPhone.
I went with my sister-in-law to ** and explained what was going on and magically a waiver appeared that she and I could sign and we were on our way. Easy peasy.
Best Buy will examine your iPhone too, but they charge. I think it’s around $40, so give an Apple Retail Store a shot.
Apparently, the bank's IT security staff are incompetent. If the phone isn't jailbroken, it does not have malware.
If it were me, I would pull all of my money from that bank and find one that actually has a clue about security.
OK, so it's a matter of incompetence on the part of the legal team rather than the IT staff. Either way, they should know better.
How, exactly, do they determine the "technician" who signs a verification of no malware is qualified or competent?
They don’t, they just want a signature. Again, lawyers trying to remove some responsibility/liability onto the consumer. Pretty sure federal law takes precedence. 😀 But banks will be banks.
It’s part of reducing risk. If the bank can demonstrate you’re a risky client/customer, they’ll de-bank you.
How do I check if my iPhone has malware?
