aun liedo aplicar a ina garantia

Se me dañó la pantalla de mi iPad puedo aplicar garantía

iPhone 13 Pro Max, iOS 18

Posted on Apr 21, 2025 2:52 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2025 6:32 AM

Translation:


I still have to apply for a guarantee


My iPad screen was damaged, I can apply a guarantee



Are you aware of the Spanish language Support Community?

Comunidad de soporte de Apple oficial


It is notoriously difficult to prove that screen damage is the result of a manufacturing or material defect. As such, screen damage is often excluded from warranty claims.


Apple offer a limited one-year warranty - against which you might attempt to make a claim. If making a warranty claim, your should first attempt to make a claim with your retailer - as it is most often the retailer with whom your purchase contract (and therefore your warranty) principally exists. If unsuccessful, you then have the potential backup of making a claim against the manufacturer’s limited warranty.


If you had the foresight of opting to purchase Apple’s AppleCare+ plan, this being an insurance product, you will have the security of being able to make claim with Apple regardless of fault. In such circumstances, a small excess/deductible charge is made - and you will receive a replacement (usually a reconditioned iPad of the same model and specification) iPad.


An out-of-warranty paid repair will entail screen replacement - which, for practical purposes, Apple may offer an exchange for a renewed/reconditioned iPad of the same model and specification. Given the age of your iPad, the cost of the “repair” when compared with purchase of a newer model iPad may be uneconomic.


You can establish the repair cost in your country/region here:

iPad Repair & Service - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 22, 2025 6:32 AM in response to heidycacam

Translation:


I still have to apply for a guarantee


My iPad screen was damaged, I can apply a guarantee



Are you aware of the Spanish language Support Community?

Comunidad de soporte de Apple oficial


It is notoriously difficult to prove that screen damage is the result of a manufacturing or material defect. As such, screen damage is often excluded from warranty claims.


Apple offer a limited one-year warranty - against which you might attempt to make a claim. If making a warranty claim, your should first attempt to make a claim with your retailer - as it is most often the retailer with whom your purchase contract (and therefore your warranty) principally exists. If unsuccessful, you then have the potential backup of making a claim against the manufacturer’s limited warranty.


If you had the foresight of opting to purchase Apple’s AppleCare+ plan, this being an insurance product, you will have the security of being able to make claim with Apple regardless of fault. In such circumstances, a small excess/deductible charge is made - and you will receive a replacement (usually a reconditioned iPad of the same model and specification) iPad.


An out-of-warranty paid repair will entail screen replacement - which, for practical purposes, Apple may offer an exchange for a renewed/reconditioned iPad of the same model and specification. Given the age of your iPad, the cost of the “repair” when compared with purchase of a newer model iPad may be uneconomic.


You can establish the repair cost in your country/region here:

iPad Repair & Service - Apple Support

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aun liedo aplicar a ina garantia

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