How do I stop recurring charges from Famio family locator app?

Famio family locator app will initially charge 6.99 for the trail version. The same day that I downloaded this app (within 10 minutes) I realized that it was a useless app, so I cancelled it immediately. four months later, I realized they have been charging my card 39.99 every month.



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iPhone 16 Pro

Posted on Apr 22, 2025 10:00 AM

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Question marked as Top-ranking reply

Posted on Apr 22, 2025 10:34 AM

If you did cancel it correctly, then it should not be charging you anymore.

How do you know the 39.99 is for this app specifically?


If it appears as coming from this App directly on your payment method's statement and not from "apple.com/bill" then you need to cancel it directly with Famio, likely on their website.



If it shows up as coming from "apple.com/bill" on your statement, then you can follow the steps in the support document linked below to find the subscription on your Apple Account and cancel it.

click here ➜ If you want to cancel a subscription from Apple - Apple Support


If its not listed or says its expired already, or the charge says its coming from Famio directly, then you will need to go through them to cancel it.

https://account.myfamio.com/contact-form

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Question marked as Top-ranking reply

Apr 22, 2025 10:34 AM in response to tirhas131

If you did cancel it correctly, then it should not be charging you anymore.

How do you know the 39.99 is for this app specifically?


If it appears as coming from this App directly on your payment method's statement and not from "apple.com/bill" then you need to cancel it directly with Famio, likely on their website.



If it shows up as coming from "apple.com/bill" on your statement, then you can follow the steps in the support document linked below to find the subscription on your Apple Account and cancel it.

click here ➜ If you want to cancel a subscription from Apple - Apple Support


If its not listed or says its expired already, or the charge says its coming from Famio directly, then you will need to go through them to cancel it.

https://account.myfamio.com/contact-form

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How do I stop recurring charges from Famio family locator app?

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