How do I pair a wireless keyboard and mouse with an iMac when the password page is frozen?

I turn on the computer and the password page appears. Since I cannot pair my keyboard and mouse I am on a frozen screen. This is the third keyboard and mouse combo I have tried. What is the trick to getting the computer to recognize these??!!



[Re-Titled by Moderator]

iMac 27″, macOS 15.2

Posted on Apr 23, 2025 7:35 PM

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2 replies

Apr 24, 2025 12:39 AM in response to Casino2025

I take it from the talk of pairing that you are using a Bluetooth keyboard and mouse.


If this is one of the Apple Magic Keyboards that communicates via Bluetooth, but that has a Lightning port or a USB-C port on the back for charging, I believe that you can connect the keyboard to the Mac with a cable (that carries data) and use it as a wired keyboard while plugged in.

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How do I pair a wireless keyboard and mouse with an iMac when the password page is frozen?

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