iPhone randomly crashing when disconnecting from Apple CarPlay

My iPhone just randomly switches off when I disconnect from Apple CarPlay (by switching off my car) on the new iOS18.4.1 update I also noticed some panic full logs. I never had any issue with it before. Is anyone else having a similar issue and it might be a software-based thing?



iPhone 16 Pro Max

Posted on Apr 24, 2025 7:25 AM

Reply
2 replies

Apr 24, 2025 11:43 PM in response to Buycytcghg

A normal user like me does not want to know what these analytics/diagnostic data mean.

These are meant for diagnosis when the iPhone goes for service or repair at the Apple Authorised Service Center.


Check for Conflicting Apps: If the issue started recently after installing a new app, try uninstalling it and see if the problem persists.


While I wouldn't personally act on the Analytics report you provided, I encourage you to explore it for potential improvements. Taking this step is unlikely to have negative consequences and may boost your confidence. --> General Troubleshooting iPhone Issues: St… - Apple Community



This may help you --> Share analytics, diagnostics, and usage information with Apple



If you are experiencing some serious issue in the function of the iPhone then...


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Apple Repair and Repair Status Check - Official Apple Support


Apple Authorized Service Provider


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 



Alternatively, you may ...


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



Apr 24, 2025 11:43 PM in response to Buycytcghg

If CarPlay doesn't detect your iPhone, make sure CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions are turned on, tap Allowed Apps and make sure CarPlay is enabled. Go to Settings > General > CarPlay, tap your car, and then tap Forget This Car.


If you need help with CarPlay - Apple Support (IN)



Search for accessories that have completed MFi certification. Once an accessory has completed MFi certification requirements and is reported to Apple as sold/distributed, it will be searchable in our public database of authorized Lightning, headset, charging, iAP-enabled, and Find My network-enabled accessories.


Learn how to identify counterfeit or uncertified Lightning-based accessories.



On your device, go to Settings > Bluetooth and turn on Bluetooth. Stay on this screen until you've completed the steps to pair your accessory.


Pair a third-party Bluetooth accessory with your iPhone or ...



If you're still having trouble with your car's audio system using CarPlay or Bluetooth, try the Aux cable. To get it fixed, there are two options:


  1. Take your car to a reputable car dealer or car audio specialist. They have experienced technicians who can diagnose the problem with the Aux cable. This could be a loose connection, a faulty cable itself, or an issue with the system's Aux port. They'll be able to repair the issue or recommend a replacement cable if needed.
  2. Consult your car's infotainment system manuals. These manuals often include troubleshooting sections that might address common Aux cable problems. You might find instructions for resetting the system, cleaning the Aux port, or confirming the cable's compatibility.


Before taking your car to a dealer, it's always a good idea to check the manuals first. This can sometimes save you time and money if it's a simple fix you can handle yourself. However, if the manuals don't offer a solution, or you're uncomfortable tinkering with the system, then a car audio specialist is the way to go.



Refer to the list of cars that are compatible with CarPlay --> iOS - CarPlay - Available Models



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iPhone randomly crashing when disconnecting from Apple CarPlay

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