Hello i bought Airpods pro C Type in Feb 2025 brand new it show that warranty coverage expired i need to update the purchase date against the purchase invoice date. Pls help
[Re-Titled by Moderator]
AirPods Pro (2nd generation)
Sorry. Best case is you bought gray market AirPods. That is NOT an authorized Apple retailer.
You can't resolve this. The warranty is expired. They were originally sold by Apple or an authorized retailer over a year ago. That's when the warranty clock started ticking. If that makes you unhappy, return them and get your money back and go buy from an authorized retailer instead.
Sorry. Best case is you bought gray market AirPods. That is NOT an authorized Apple retailer.
You can't resolve this. The warranty is expired. They were originally sold by Apple or an authorized retailer over a year ago. That's when the warranty clock started ticking. If that makes you unhappy, return them and get your money back and go buy from an authorized retailer instead.
I tried looking online for authorized Apple retailers in Pakistan but the online store you mentioned is not on the list. You can contact Apple Support using the link below but they are likely to extend that warranty.
Carol B. wrote:
I tried looking online for authorized Apple retailers in Pakistan but the online store you mentioned is not on the list. You can contact Apple Support using the link below but they are likely to extend that warranty.
Official Apple Support
I meant to say they are NOT likely to extend the warranty.
Sounds like you purchased a gray market product.
The warranty clock started ticking the day they were sold by Apple or an authorized Apple retailer.
EXACTLY where did you purchase them? What "online store"? did you buy them from?
not a gray market even i paid the full amount, but I'm facing a warranty issue.
The AirPods look new, and the seller mentioned it's common with AirPods. I also researched online and found that many users have faced similar issues.
I couldn’t find any authentic way to update the warranty.
Please share an official support contact or the best solution.
Exactly where did you buy them?
buy from online store in Pakistan and i have the invoice and unboxing video also
Purchased from Pakistani online store the name was Priceoye.com but can you pls help me out to reach the apple support team to resolve the warranty expired issue?
How can I update my warranty for AirPods Pro (2nd generation)?
