Why am I unable to download free apps from the App Store when I have an unpaid balance?
How to still get free apps while owing money
Can’t download free apps without
[Re-Titled by Moderator]
iPhone 14, iOS 18
Question marked as
When you default on a purchase from Apple, your Apple Account is frozen until you settle your debt.
You will not be able to use the account to downlload free apps, to update apps, or to redownload previously acquired apps.
You need to speak with Apple Support to arrange to settle the debt.
Direct link to Apple Support options -
https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
World-wide Apple Support -
Contact Apple Support - Apple Support
M1 Mac mini, macOS 15.4.1; Watch, series 10 GPS-only, watchOS 11.4; iPhone 16, iOS 18.4.1; TV 4th Gen, tvOS 18.4, HomePods, audioOS 18.4 and Airport Express w/ Airplay 2