Why is my new MacBook Air M4 charge slow or won't charge suddenly?

My new 16" M4 Macbook Air is charging exyremely slowly or not at all - all of a sudden. I've tried everything I know to do. I just bought it last month. I do NOT want to buy a new charger or cable to test it. Do I have to take it to a store? Any other ideas? I just now changed outlets, have brightness turned low, and it's staying at 4-5 %. Doing anything else makes it go lower.This is very upsetting!


[Re-Titled by Moderator]

MacBook Air 15″

Posted on Apr 26, 2025 4:00 PM

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Question marked as Top-ranking reply

Posted on Apr 26, 2025 10:08 PM

Hi,

You'd better take your MacBook Air and charger to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Air and its charger there before one year limited warranty is expired.

Genius Bar Reservation and Apple Support Options - Apple

Apple Authorized Service Provider Program - Official Apple Support

Mac Repair and Service - Apple Support


2 replies
Question marked as Top-ranking reply

Apr 26, 2025 10:08 PM in response to Trishgal

Hi,

You'd better take your MacBook Air and charger to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Air and its charger there before one year limited warranty is expired.

Genius Bar Reservation and Apple Support Options - Apple

Apple Authorized Service Provider Program - Official Apple Support

Mac Repair and Service - Apple Support


Apr 26, 2025 10:20 PM in response to Trishgal

"Why is my new MacBook Air M4 charge slow or won't charge suddenly? My new 16" M4 Macbook Air is charging exyremely slowly or not at all - all of a sudden. I've tried everything I know to do. I just bought it last month. I do NOT want to buy a new charger or cable to test it. Do I have to take it to a store? Any other ideas? I just now changed outlets, have brightness turned low, and it's staying at 4-5 %. Doing anything else makes it go lower.This is very upsetting!"

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Lagging Mac Charge:


Getting this Serviced:

Who's the seller? If not Apple, then take it up wit the seller. If purchased off of a website such as Amazon or eBay, report this, seeing if the seller can be held to account.


See if anything her helps...

Troubleshooting Mac Charge:


Refer to the following....


A. Reset the SMC and your NVRAM:

(Applies to Intel-Based Macs Only): Sometimes when changes are made to the system(i.e. Updates), system configurations (i.e. for Power) become manipulated, technically. So, reset the SMC and NVRAM. Try performing each thrice. It may take sometime, being certain you have the time to perform these resets.


B. Try a New Charger:


C. A Few Links to Refer to for Power:





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Why is my new MacBook Air M4 charge slow or won't charge suddenly?

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