The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I want refund from an app that was purchased by one of my family on family sharing
[Re-Titled By Moderator]
iPhone 15, iOS 18
If you got an email receipt and there's a 'Report a Problem' link in it, use that; otherwise, click here and ask the iTunes Store staff for a refund.
(260076)
After you have used the previous suggestion provided by Niel, you will want to either:
How to share apps and purchases with your family - Apple Support
Approve what kids buy with Ask to Buy - Apple Support
Use parental controls on your child's iPhone or iPad - Apple Support
How to request a refund for an app purchased by one of the members on Family Sharing?
