iStudio publisher not working with Sequoia 15.4.1

Updated my mac to Sequoia 15.4.1 and now iStudio publisher won't print. Receive the following message every time I try:


Problems were encountered communicating with the App Store; unable to retrieve App version and purchase information. If the problem is not resolved by retrying, please check your internet connection and try again later.


Steps I have taken:

restarted the computer

checked the internet connection

tried again later

worked in Pages which is NOT the same as iStudio


iStudio version is up-to-date (1.7.4). Mac is four months old and purchased new from Apple.


Help, please!

iMac 24″, macOS 15.4

Posted on Apr 28, 2025 7:54 AM

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Question marked as Top-ranking reply

Posted on May 5, 2025 8:10 AM

I received a long "finger pointing" email from iStudio on Saturday. Too large to post here though.


Send an email to Chris (see below) T

They will send you a code to use the web version until iStudio V1.7.5 is released in a few days (yeah right


Chris Wright

The iStudio Team

Web: www.istudiopublisher.com

Email: su***rt@istudiopublisher.com



[Edited by Moderator]

10 replies
Question marked as Top-ranking reply

May 5, 2025 8:10 AM in response to Beth_in_Texas

I received a long "finger pointing" email from iStudio on Saturday. Too large to post here though.


Send an email to Chris (see below) T

They will send you a code to use the web version until iStudio V1.7.5 is released in a few days (yeah right


Chris Wright

The iStudio Team

Web: www.istudiopublisher.com

Email: su***rt@istudiopublisher.com



[Edited by Moderator]

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iStudio publisher not working with Sequoia 15.4.1

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