How do I get a refund for an unintended CamScanner subscription on iPhone?

Dear Apple support team,


I have subscribed for a free trial of CamScanner for 3 days and cancelled the free trial or subscription successfully before 28th April 2025. However, the amount was debited today.


Please check and refund the amounts.


I'm looking forward to hearing back from you soon.


Thanks,

Vijay.



[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Apr 28, 2025 8:48 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2025 8:50 AM

Do any or all the charges display when you review your recent purchases here,


https://reportaproblem.apple.com/


Charges display per item. Receipts or statements sent by Apple may display multiple items as a single purchase. Purchases generally are taxable and you must take that into consideration. 


If you need to request a refund, instructions are provided at the link below,


If you want to cancel a subscription from Apple - Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support

5 replies
Question marked as Top-ranking reply

Apr 28, 2025 8:50 AM in response to vkhandsome

Do any or all the charges display when you review your recent purchases here,


https://reportaproblem.apple.com/


Charges display per item. Receipts or statements sent by Apple may display multiple items as a single purchase. Purchases generally are taxable and you must take that into consideration. 


If you need to request a refund, instructions are provided at the link below,


If you want to cancel a subscription from Apple - Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support

Apr 28, 2025 8:52 AM in response to vkhandsome

If the renewal date was on or less than 24 hours after you cancelled it, Apple advises that renewal and associated charge may still go through.


If the cancellation was successful and it now shows an expiry date and no Cancel button appears anymore then you will need to contact Apple support directly to terminate it now, and get a refund.


click here ➜ Contact Apple Support to terminate a subscription - Apple

Apr 28, 2025 10:00 AM in response to vkhandsome

vkhandsome wrote:

Hello Jeff Donald,

Thanks for your response.

When I request a refund, I don't find the amount that was debited. Upon checking the UPI transaction, Apple automatically deducted the subscription fee even after I cancelled the subscription on my phone. But still, it is painful for someone like me who has a very tight budget. I want to have a refund because the money they took from my bank account was intended for something else, which is more important at this moment.

Thank you and I hope you will do some actions about this. God bless!

This is a user to user forum, not Apple Support. We cannot refund you here.


You need to contact Apple Support directly for a refund.

The charge should still appear when you go to https://reportaproblem.apple.com, if it was charged by Apple.


You still will need to contact Apple Support directly through the links already provided. This is a user to user forum, and no refunds can be issued here as has been said.


Apr 28, 2025 9:21 AM in response to vkhandsome

Hello Jeff Donald,


Thanks for your response.


When I request a refund, I don't find the amount that was debited. Upon checking the UPI transaction, Apple automatically deducted the subscription fee even after I cancelled the subscription on my phone. But still, it is painful for someone like me who has a very tight budget. I want to have a refund because the money they took from my bank account was intended for something else, which is more important at this moment.


Thank you and I hope you will do some actions about this. God bless!

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How do I get a refund for an unintended CamScanner subscription on iPhone?

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