Suspicious email from Apple: "Your Apple Account Request"

I received two emails from Apple this morning. They appear to be identical. The subject "Your Apple Account Request", and the text is


Dear xxx,

We’ve reviewed your request, and access to your account (xxx@xxx.com) has been denied.

Apple



I would think these are classic phishing emails, except they seem to be legitimately from Apple. The headers show that the emails originated at an Apple server, and the various anti-spam headers (SPF, DKIM) are all correct.


I haven't made any "requests" regarding that email address to Apple, and that address is not associated with my (or any) Apple ID.


Any idea what these emails are about?



[Edited by Moderator]

Posted on Apr 29, 2025 6:19 AM

Reply
1 reply

Apr 29, 2025 6:36 AM in response to XofOldApple

  • Do you have two factor authentication turned on?
  • If so, did you also get a verification code sent to your Trusted Device or Trusted Phone Number?


At first glance, it would appear someone attempted to request Account Recovery on your account, whether that was done inadvertently by entering their wrong email address or intentionally by someone trying to gain access to your account. If using two-factor authentication you would also have received a message with a verification code, along with an email if someone was trying to access your account on an unknown device.


For additional information and guidance, I would contact Apple directly here:

Contact Apple Support - Apple Support


You can also change your Apple Account email to a new one if you think that is being targeted.

Change your Apple Account primary email address - Apple Support


Since that email is not associated with any Apple Account, none of that may be necessary if the person provided the wrong email address when they have attempted to recover their own account. In any case, it never hurts to contact Apple for clarification.



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Suspicious email from Apple: "Your Apple Account Request"

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