Find My iPhone is not working on the iCloud website

Why isn’t Find My iPhone working on the iCloud website even though it's enabled on my iPhone 14 Plus and I’ve already followed all the troubleshooting steps listed in Apple Support (and I'm connected to a network)? The app itself is working fine on my phone.



[Re-Titled by Moderator]

iPhone 14 Plus, iOS 18

Posted on May 7, 2025 12:15 PM

Reply
1 reply

May 10, 2025 10:10 AM in response to ticekins

Find My usually doesn‘t involve the iCloud website, unless you’re using the website when attempting to find the iPhone.


Are any add-on security apps, or add-on “coffee shop” VPN apps, installed on the iPhone 14 Plus? If so, remove all of those apps, force-restart the iPhone, and test again.


Here is how to: Force restart iPhone - Apple Support


Apple Find My service is also reporting no issues: Apple - Support - System Status


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Find My iPhone is not working on the iCloud website

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