How do I fix single tap to open links in WhatsApp on iPhone?

single tap to open links in whatsapp on iphone has stopped working. i now have to long press and select open.


Apple have no idea and their only suggestion is for a factory reset. This is a lazy solution, which is massively inconvenient and has no guarantee it will work. The AppleHelp operative doesn’t even have a smart phone, let alone tried to click on a weblink sent/received via WhatsApp!


Any ideas… has anyone else ever seen this?


[Re-Titled by Moderator]

iPhone 14 Pro

Posted on May 9, 2025 10:06 AM

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Posted on May 9, 2025 12:31 PM

You are convinced that a problem with a 3rd party app is Apple's problem and to justify that, you are trying to compare it to an issue you experienced on a website hosted by another 3rd party because it is being accessed in Apple's browser. You need to understand that Apple has nothing to do with the coding of WhatsApp and any operational issues you experience with the app have to be dealt with by the app developer. I would recommend deleting the app from your device, then download a fresh copy and install it. Your gripe is with WhatsApp Support.

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Question marked as Top-ranking reply

May 9, 2025 12:31 PM in response to Kevwilliams

You are convinced that a problem with a 3rd party app is Apple's problem and to justify that, you are trying to compare it to an issue you experienced on a website hosted by another 3rd party because it is being accessed in Apple's browser. You need to understand that Apple has nothing to do with the coding of WhatsApp and any operational issues you experience with the app have to be dealt with by the app developer. I would recommend deleting the app from your device, then download a fresh copy and install it. Your gripe is with WhatsApp Support.

May 9, 2025 10:41 AM in response to Kevwilliams

Kevwilliams wrote:

single tap to open links in whatsapp on iphone has stopped working. i now have to long press and select open.

Apple have no idea and their only suggestion is for a factory reset. This is a lazy solution, which is massively inconvenient and has no guarantee it will work. The AppleHelp operative doesn’t even have a smart phone, let alone tried to click on a weblink sent/received via WhatsApp!

Any ideas… has anyone else ever seen this?

[Re-Titled by Moderator]

And what did whatsapp support have to say when you contacted them about your issue using their app?

May 9, 2025 1:26 PM in response to razmee209

I completely understand and again, if you read my response, WhatsApp’s support is an AI bot and I end up in a perpetual cycle and not being able to speak to an actual human.


To reiterate, this issue is not isolated to WhatsApp. It happens in WhatsApp, Safari and Messages.


In layman’s terms, it’s like a setting has been altered on my phone so that I now have to long press to open links, rather than just tap once.


the confusing part is that it’s not for everything. Links sent via email appear to be totally unchanged and the single tap works just fine.

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How do I fix single tap to open links in WhatsApp on iPhone?

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